Help centre
Answers to common questions
Before registering or adding funds with Irish Financial Access Programme, review these answers covering account setup, protection measures, charges, automation, withdrawals and market access. Trading carries the possibility of losing capital, and no outcome is promised. Retain the summaries presented before approval so you can monitor costs and expected processing times.
Open your account using the requested details, verify your email, and fund it with a minimum of 250 €. Once set up, you can use live charts, risk controls, AI-supported insights and step-by-step onboarding. Review the charges displayed before confirming any transaction, and only commit funds you can afford to lose. If anything is unclear, reach out through the Contact page.
Your account is supported by SSL encryption, two-factor authentication and vetted payment services. Information is managed under robust security procedures. These safeguards help protect account access and payments, but they cannot remove market risk: asset values may decline and capital can be lost.
Any charges for funding, withdrawals or transactions appear before you approve the action. Additional undisclosed fees are not added afterwards. Check the confirmation screen carefully, including the expected processing period, to understand the cost of each funds transfer.
Yes. AI-assisted bots can be set up around your chosen risk preferences, while manual trading remains available. You decide the parameters, limits and stop-loss instructions. Automation may make execution more efficient, but it cannot assure gains or eliminate losses. Change between automated and manual trading whenever you wish.
Submit a withdrawal request from your dashboard. Depending on whether you use a card, bank transfer or e-wallet, completion usually takes between 1 and 3 business days. The applicable charge and expected timing are displayed before you confirm. Save the request details, and contact support if it stays pending past the stated period. Include your account email and visible reference to make the enquiry easier to resolve.
No. Irish Financial Access Programme includes guided setup, learning materials and assisted features for users who want to build confidence gradually. More experienced traders can use detailed charts and additional risk settings. At any level, proceed carefully, review the terms and use 24/7 support whenever you need clarification.
The platform brings cryptocurrencies, forex, shares and commodities together with live pricing and analytical features. You may choose a manual workflow or automated tools based on your preferences. Instrument availability can change, so sign in and review the current market list.
Help is available around the clock for questions about accounts, deposits, withdrawals and platform tools. Find the support email on the Contact page, or submit a ticket from your account after registration. Requests involving active transactions are handled as a priority where feasible. Do not provide your complete password or 2FA codes in reply to an unexpected message.
Need further information about setting up, charges or account protection?
Reach support